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Frequently Asked Questions
Find answers to common questions
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting support.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
Are my personal details secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure a secure shopping experience.
What should I do if I receive a damaged item?
Please contact our customer service team immediately with your order number and a photo of the damage to arrange a replacement.